Experienced Medical Records Clerk

Experienced Medical Records Clerk

Location: Feasterville-Trevose, PA (On-site)
Job Type: Full-time
Salary: $20.00 – $24.00 per hour
Schedule: Monday to Friday
Work Remotely: No

About Us

Better Home Care is a leading provider of high-quality home care services. We are a Medicare/Medicaid-certified, Joint Commission-accredited home health agency located in the Greater Philadelphia area. Our mission is to make a meaningful impact on the community by touching the lives of individuals through compassionate care.

Position Summary

Better Home Care is actively recruiting an Experienced Medical Records Clerk to join our administrative team. The ideal candidate will be detail-oriented and experienced in handling medical records, particularly in a home health care environment. You’ll be responsible for managing, organizing, and auditing patient medical records in compliance with state and federal regulations.

Key Responsibilities

• Maintain and audit Medicare patient files.

• Retrieve and file patient charts and documents.

• Communicate with HHAs, CNAs, LPNs, and RNs to collect necessary medical information.

• Prepare file labels and ensure records are correctly sequenced.

• Respond to internal and external medical records requests.

• Handle and direct incoming calls professionally.

• Perform pre-billing audits of medical records.

• Collaborate with the billing department to ensure timely billing.

• Distribute reports and information to relevant departments.

• Request missing documents and follow up with the necessary personnel.

• Copy, fax, and send medical documents as needed.

• Ensure physician orders are signed and up-to-date.

• Maintain office supply levels and inform supervisors of any issues.

• Perform additional tasks as assigned by supervisor.

Qualifications

• Associate degree in Business or Medical field (Required)

• Minimum 1 year of experience in Medical Records (Required)

• Familiarity with Medicare/Medicaid documentation requirements

• Experience in medical billing and coding, preferably in a home health setting

• Excellent customer service and telephone communication skills

• Strong organizational skills and attention to detail

• Ability to work under pressure in a fast-paced environment

Benefits

• Health insurance

• Dental insurance

• Paid time off

Better Home Care is an Equal Opportunity Employer.
We encourage all qualified individuals to apply, regardless of race, color, religion, sex, national origin, age, disability, or veteran status.